At our website, we prioritize your privacy and the security of your data. Our Privacy Policy details how we manage your personal information in accordance with various international privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
Our privacy policy applies to all aspects of our service, which includes our website, applications, services, and products. It’s important to be aware that this policy does not cover third-party platforms, applications, or services you may access through our platform; each has its own privacy policy.
We handle personal data collected during various interactions, such as when you use our applications and services, visit our websites, engage with communications from us (like newsletters, emails, calls, or texts/SMS), or provide feedback or interact with us on social media. The types of personal data we collect include, but are not limited to:
- Account details for user authentication and management
- Payment information to process transactions
- Financial records for accounting purposes
- Purchase history to enhance user experience and service offerings
- Mobile device identifiers for app functionality and personalization
- Location data to provide location-based services where applicable
- Feedback to improve our products and services
- Social media information if you choose to link your account with us
- Product-related information to assist with support and warranty services
We gather this information through various means, including user input during registration or transactions, interactions with our services, and automated technologies like cookies. Additionally, some personal data may be provided to us by third parties in accordance with their own privacy practices.
Our website uses cookies for various purposes, enhancing user experience and enabling analytics to better understand how our site is used. These cookies are categorized as Strictly Necessary, Preference, or Analytics, each serving a specific function. Users have the option to manage their cookie preferences via our Cookie Manager.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once this purpose is fulfilled and the law does not mandate otherwise, we take steps to delete or anonymize the data from our systems.
To protect your personal data, we implement organizational safeguards and employ advanced security measures. This includes encrypted communication and collaborating with third parties that adhere to strict security standards.
We recognize the importance of protecting children’s privacy. Our services are not intended for users under 18 years of age, and we do not knowingly collect personal data from children in this age range.
As a user, you have rights over your personal data, depending on your jurisdiction. These may include the right to access, rectify, erase, restrict processing, obtain a copy of your data, or object to certain types of processing. You also have the right to non-discrimination, to file appeals or complaints about our handling of your data, and to withdraw consent where applicable.
We may update this Privacy Policy from time to time, and we will post any changes on our website.
For questions, concerns, or to exercise your rights, please contact our privacy team at [email protected] or through written correspondence to the address provided on our website.
